One of the keys to building a successful brand externally is to build your brand internally. Not only do your employees live and breathe the brand each day, but they are the ones communicating it to your current and future customers. So how do you develop a successful internal branding campaign? Here are a few tips. 

1. Provide easy to understand and easy to access tools. These tools could be as simple as a rack card at each employee’s desk or educational pages on your company’s intranet.
2. Engage team members from multiple departments. Ask department leaders to highlight employees who are enthusiastic and willing to carry the brand flag within the team. Then educate these brand ambassadors on the brand and how to talk to their coworkers about the value of the organization’s brand.  
3. Do it once, twice, three times and don’t stop. Internal branding is not something that can be done once and be considered successful. If it is just done once, employees may just see it as a campaign. Regularly communicating about the brand will help engrain it in your organization’s culture. Consider highlighting a different organization benefit or value each month, explaining its value and showing examples of how the brand is lived each day by employees.

When your employees believe it, your customers and future customers will notice. By tapping into your greatest brand implementation tool – your workforce – your organization will not only be singing from the same hymn book (pardon my Southern phrasing), but so will your customers.

…McDonald’s Golden Arch of course! This familiar logo was designed in 1953 when Richard and Maurice McDonald built their first franchised outlet. It was originally used to symbolize the “M” for McDonald’s, but how little did we know that this simple Golden Arch would evolve into something much more.

McDonald’s has opened franchises in 123 countries around the world. In these 123 franchises, they may serve different items on the menu. Take a look at India:

They may even have different Ronald McDonald figures. Take a look at Thailand:

Again, this figure would only make sense in certain parts of the world. The food may change, the figures may change, even the portion sizes may change, but one thing will remain the same: the Golden Arches. That’s the power of a brand, of a logo, of a simple two looped symbol- it may be small, it may seem insignificant, but don’t underestimate its ability to reach and touch people all across world. I guess….that is what’s in an Arch.

Contributed by Tiffany Lan

“Here’s to the crazy ones. The misfits. The rebels. The troublemakers. The round pegs in the square holes. The ones who see things differently. They’re not fond of rules. And they have no respect for the status quo. You can quote them, disagree with them, glorify or vilify them. About the only thing you can’t do is ignore them. Because they change things. They push the human race forward.

And while some may see them as the crazy ones, we see genius.

Because the people who are crazy enough to think they can change the world, are the ones who do.”

- Apple “Think Different” Campaign

Photo credit: AP Photo/Paul Sakuma

My mother is obsessed with her iPhone. While she taps away on her touchscreen all day, she asks me why I don’t trade in my “clearly less superior” iPod nano (5th generation) for Apple’s newer flagship device. My typical response is that my iPod is my music device and nothing more, and that’s the way I like it, thank you very much.

But then people started using Facebook from their iPhones. Then Angry Birds became popular to play on-the-go. Now, all of my friends have started playing Words with Friends (appropriately).

But me? I’m still here with my iPod. And I’m starting to think my mom has a point.

We are approaching an age of the all-or-nothing device. Phones aren’t appealing to consumers unless they can offer Internet access, Skype capabilities, a slew of apps, e-mail, a GPS, video players, and music, just to name a few features. The basic iPod, which is only a music (and sometimes video) player, simply can’t compete anymore, and so its brand is suffering a slow demise.

The iPhone, on the other hand, is so adept at meeting every technological need that Apple is willing to let the iPod brand be exceedingly eclipsed by the iPhone brand. Why would Apple invest time and money to revive an increasingly irrelevant iPod brand, when it can minimally advertise the lucrative iPhone and garner massive earnings?

By choosing to essentially leave its iPod brand strategy alone, Apple’s sales are starting to reflect iPhone domination. Where iPod sales superseded those of iPhones by $13 million in 2010, that amount shrunk to only a $3 million difference in the first quarter of 2011. If the sales gap diminished that much in just one year, the outlook seems very favorable for iPhones.

The iPod brand’s last saving grace could be its highly established brand image. Like it or not, iPhones will always have their roots from the iPod brand, both in name and in likeness – and many people will always refer collectively to the products as “iPod” devices. Even so, it will be difficult for iPods to hold their own in the coming years against their all-encompassing, digital successors.

Contributed by Allison Meeks