Archive for the 'Retail' Category

Jun 17 2011

To Infinity, and Beyond… Your Average Branding



It’s been almost a year since virtually every college kid wept openly at the conclusion of Toy Story 3 (myself included – I have no shame here). However, Disney doesn’t plan on letting you forget Toy Story 3 anytime soon, because the loveable gang of toys is making a comeback — on the big screen.

Disney is trying a new method of brand strategy for the Toy Story franchise. Just when people — especially children — might be forgetting about Toy Story 3 a year after its release, Disney is bringing it to the public’s attention again, in the hopes that Toy Story merchandise will enjoy an increase in sales.

Cars 2 hits theaters on June 24, and careful viewers might recognize something different about Pixar’s animated short that debuts before the feature film. Instead of being the usual random, hilarious cartoon that has no connection to the actual film’s story, movie-goers will be treated with Toy Story: Hawaiian Vacation, a short featuring several characters from Toy Story 3.

“Showing those shorts is a super-smart strategy for Disney,” former president of Nickelodeon Film & Television Entertainment and founder of Worldwide Biggies Albie Hecht said in an interview with Businessweek. “It’s a way to extend the characters and the brand without its fans waiting two or three years for a new movie.”

The Toy Story franchise has much to be profited from. In 2010, the merchandise franchise ranked fourth-largest of all of Disney’s merchandise lines, just behind Mickey Mouse, Winnie the Pooh, and the Princess doll collection. Given the comparative novelty of Toy Story alongside the decades-old frontrunners, it’s an impressive feat.

Woody and Buzz Lightyear toys will no doubt sell for a long time, but for a quick jolt of energy to the merchandise sales, the brand consultants at Disney are making the right move. They’ve identified a problem — how can we enhance the Toy Story brand to maintain merchandise sales? — and they’ve implemented a solution in a unique way that won’t be seen as an off-putting, generic commercial, but as Pixar fulfilling its animation duties. Without even realizing it, audiences of Cars 2 will endorse the Toy Story brand simply by choosing to see a film produced by the same animation studio.

But what Disney and Pixar will always have going for them is their own namesake brand. The Toy Story franchise is a compelling and heartwarming adventure, but would not have had the same lasting power if produced by a different company. Few can rival the powerful duo’s filmmaking abilities, and that’s where the true power of their branding lies.

Contributed by Allison Meeks

No responses yet

Nov 11 2010

The Ugliest Thing at Urban Outfitters

Published by Sara Abadi under Design,Retail



No, it’s not a faded shirt or a floppy hat that looks like it came from my grandmother’s attic. The ugliest thing you’ll find at Urban Outfitters is the new logo/look of the website. In a surprising move, Urban Outfitters has changed the color palette of its website and debuted a new logo that looks like it was created with Word Art.

Though the store is in good company–Gap and Belk have also unveiled new logos this year–the move doesn’t fit the Urban Outfitters brand. Urban Outfitters is all about being hip, cool and ahead of the curve. Refreshing its logo after so many “mainstream” stores have already done so makes Urban Outfitters look like a crowd follower, rather than a trendsetter. There is also nothing particularly unique, edgy or very cool about the new design or website. The font and color palette are fairly generic looking, even boring.

On the other hand, the new logo is pretty fitting for a store full of retro styles. It looks just like the cover my fourth grade book report.

UPDATE: Urban Outfitters changed the look of their site to something more streamlined less ridiculous.
Urban Outfitters Website

7 responses so far

Nov 01 2010

Brand Refreshment: Belk vs. Gap

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Much of October’s design buzz was focused on the new Gap logo. With the change came die-hard Gap customers commenting on blogs, Facebook sites, and within the design community.

Marka Hansen, president of Gap North America, initially defended the logo, writing that the move brings Gap into the modern age. “We want our customers to take notice of Gap and see what it stands for today,” she said. “We chose this design as it’s more contemporary and current. It honors our heritage through the blue box while still taking it forward.”

Hmm. The iconic blue box of Gap was actually diminished, rather than honored in the new design. Adding a gradient and moving it into a submission position does nothing in my mind to ‘honor its heritage.’ After only a week, Gap decided to revert back to the original logo.

Belk Department Store debuted its new image right around the same time, but was somewhat overshadowed in the media. Both Belk and Gap stated that they wanted to move their respective brands into a more updated space, and redesigned the logos to coincide with the modern feel of the apparel and the stores. So why was Belk’s change more widely accepted (individual design critiques aside), and Gap’s new image was met with such passionate disapproval?

A couple of ideas:

1. Regional awareness. Belk is a regional brand, with a smaller target audience than the global presence of Gap. While Belk isn’t just “your Grandmother’s store” anymore, the company hasn’t been as active over the years in building and defining their brand image, so their change could be met with less resistance.

2. Belk is a collection of individual brands. Gap IS a brand.

3. Lack of connection to the audience. Belk had a plan for change and is systematically making the change market by market, and Gap introduced the logo to the entire world without so much as a hint that something new was coming. For such a devout target audience and such a large presence, you have to be prepared for the response – positive or negative. No market research to find out what customers think prior to launch?

4. Redefining the brand … consistently. The Gap logo is/was classic. “Classic” is actually what their brand was all about. If they wanted to modernize or talk about their new modern jeans, they could update their collateral, or use social media in a new way to talk to their audience. Create a contest to have customers help design the new logo. The same can be argued about Belk: the iconic script was regarded as a logo with “class and character” that many argued should have been retained. However, Belk complemented their change with a tagline: “Modern. Southern. Style.” which helps to reinforce the overall change.

What are your thoughts on refreshing a brand? Total re-definition through a new name or logo? Change the tagline? Update your social media efforts? Any other positive examples?

5 responses so far

Oct 07 2010

Farewell Grandma’s Belk

Published by Beth Anne under Branding,Consumer,Retail

Belk
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Growing up in the South, Belk department stores have been a shopping staple. When I was young, I remember going to Belk with my grandmother and thinking it was so fancy. Just look at its logo. It’s cursive. That’s the ultimate in fancy to a seven-year-old. But I’m not seven anymore and while I love a good Belk sale, it seems too old for me.

But the traditional image of Belk is no more as it rebrands and gets ready to unveil its new, modern logo and tagline: “Modern. Southern. Style.”

This new strategy is a big departure from the image of Belk many people my age have in my mind. And, it’s a great move. Major department stores like Macy’s have regularly updated its image through major advertising campaigns with high profile celebrities.

According to the Charlotte Observer, shoppers in key markets for Belk can expect to see changes as early as Nov. 1. The new look and feel will do a lot to refresh the image of this Charlotte-based chain. And if you’re reading this Belk, this is so exciting I think a month-long Customer Appreciation mega sale is in order, especially here in Charlotte.

One response so far

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