McDonald’s has introduced subtle changes over the past few years such as healthier menu options and new coffee drinks. Now, the fast food chain is undergoing a $1billion dollar makeover. According to USA TODAY, McDonald’s hopes to have the majority of America’s 14,000 locations revamped by 2015.

Expect to sit at wooden tables or on faux leather chairs. Bright red and yellow interiors are being traded for muted yellow, orange and green palettes. Though designs vary by location, recent makeovers of select stores have included: Flat-screen TVs, adding second drive-through windows and lounge areas for diners looking to stay a while.

Another new feature seen in some locations: the golden semi-swoosh. McDonald’s calls it the yellow “brow” — or half of a golden arch. Maintaining the familiar yellow design, the brow might be a sleeker, more modern approach to the famous arches.

It is unclear how consumers will react to the renovation. The new look and feel will certainly be familiar to Panera or Starbucks customers, but many Americans grew up with the classic look and could feel alienated by the drastic changes. For now, all eyes are on McDonald’s. America’s largest chain restaurant is redefining itself which could mean big changes in the future for other fast, casual dining competitors.

On the heels of the new logo debut last week, Starbucks announced a new drink size for its iced beverages on Sunday. “Trenta” will be a 31oz size specifically for iced coffee, iced tea and iced tea lemonade drinks in the United States (read: Venti is still the largest you coffee addicts can get for your java fix).

In case you need a refresher, here’s the lineup of current Starbucks sizes:

Four sizes for hot beverages:
* Short (8oz)
* Tall (12oz)
* Grande (16oz)
* Venti (20oz)

Four sizes for cold beverages:
* Tall (12oz)
* Grande (16oz)
* Venti (24oz)
* Trenta (31 oz)

(Notice that the actual ounces are different between the Venti size in hot and cold beverages.)

So with discrepancies in size continuities across product lines, it’s a lesson in creating a strong brand strategy from the onset.

Customers have long questioned Starbucks’ naming strategy when it comes to their beverage sizes. It’s a challenge to retrain a population so familiar with “Small, Medium and Large.” Even I have to remind myself that it’s a TALL, not a SMALL, when ordering, but it’s also a very distinctive strategy that mimicked the brand experience they were evoking.

From a continuity perspective though, I’m not sure it makes the most sense.

Dictionary.com posed a nice question on this as well: if the names were created to relate to the actual product size, why not simply use the actual size? Studying the etymology of Starbucks size names, you’ll find that Grande is Italian for “large,” Venti is Italian for “twenty,” and Trenta means “thirty.” Tall lacks the panache of the other size names, but it’s still a part of their nomenclature. Venti translates nicely for a 20oz hot beverage, but not exactly for the cold beverages at 24oz, unless it means “twenty-ish.”

What do you think? Is Starbucks doing its customers a disservice by not having a more “mainstream” naming strategy? Or is that too, just a part of the brand experience?

Caffeine addicts across the world are in uproar over Starbucks’ announcement this week that its logo would be changing to celebrate its 40th anniversary in March and the company’s larger focus.

On Starbucks’ site you can read comments from people upset over the change and even suggesting alternative designs. Interestingly, Starbucks partners (also known as employees) are posting positive comments and are expressing excitement for the change. Commenter Simplycatlin, a partner, says “You guys love the experience not the name and not the green lady…” Bingo.

A brand is so much more than a logo. (Repeat this phrase five times.) It’s about the emotional experience people have with your brand; the unique place your brand holds in people’s hearts and minds.

Maybe all the uproar is not really about the logo, it’s about the fear that people’s favorite brand may be changing and moving away from coffee and its delicious pumpkin cream cheese muffins. Maybe Starbucks brand fans are worried that this “third place” they’ve come to love escaping to could change. Of course, maybe they really just don’t like the new logo.

What do you think – is it the logo or is it more than that causing the controversy?

Please note: This blog entry was not biased in any way by my long-time respect for their brand and my adoration for Howard Schultz, who I affectionately refer to as Howard, like I’ve known him for years.